Privacy Policy

1. Information We Collect

Information you provide:

• Account information: name, email address, phone number, gender, marriage role
• Profile information: timezone, address (when provided)
• Payment information: processed securely by Stripe (we do not store card numbers)
• Program responses: assignment answers, reflections, and journal entries
• Communications: support messages, email preferences
• Partner information: when you invite a spouse, we collect their name and email

Information collected automatically:

• Usage data: pages visited, features used, login timestamps
• Device and browser information
• IP address (used for security and rate limiting only)

Information from third parties:

• Stripe: billing address, payment status, customer ID
• Postmark: email delivery status, open/click tracking

2. How We Use Your Information

We use your information to:

• Provide and operate our programs and platform
• Process payments and manage your account
• Send transactional emails (purchase confirmations, password resets, invitations)
• Send marketing emails (only with your consent, and you can opt out at any time)
• Connect you with your spouse/partner within the platform
• Improve our programs and platform
• Comply with legal obligations

We do NOT:

• Sell your personal information to third parties
• Share private application content, assignment responses, reflections, or journal entries for advertising purposes
• Access or read your assignment responses, reflections, or journal entries
• Share your information with your spouse/partner beyond what is visible in the shared couple features

3. Your Program Responses Are Private

Your assignment responses, reflections, and journal entries are private by default. Our admin tools show your progress (which phase, week, and day you're on) but never the content of what you wrote. This is a core design principle, not just a policy.

4. Email Communications

We send two types of email:

• Transactional: account-related emails (password resets, purchase confirmations, invitations). These are necessary for your account and cannot be opted out of.
• Marketing: updates, announcements, and educational content. You can manage your marketing email preferences at any time through your profile or via the unsubscribe link in any marketing email.

5. Cookies

We use essential session and security cookies. Where Meta tracking is enabled for a route or conversion, we may also use Meta Pixel in your browser and Meta Conversions API from our servers to measure route activity, understand conversion performance, attribute visits, and improve our marketing. Depending on the event and available information, the data sent to Meta may include route or conversion activity, hashed contact details such as email, phone, first name, and last name, Meta browser identifiers, IP address, browser user agent, and the source URL. This tracking is conditional and is limited to configured destinations and events. We do not send private app content, assignment responses, reflections, or journal entries to Meta Pixel or Meta Conversions API.

6. Third-Party Services

We use the following services to operate the platform:

• Stripe: payment processing (privacy policy)
• Postmark: email delivery (privacy policy)
• MUX: video hosting (privacy policy)
• Replit: application hosting and database infrastructure (privacy policy)

These services process your data only as necessary to provide their functions and are bound by their own privacy policies.

7. Data Security

We implement industry-standard security measures including:

• Encrypted connections (HTTPS/TLS)
• Hashed passwords (bcrypt)
• HttpOnly session cookies with CSRF protection
• Rate limiting on sensitive endpoints
• Separate handling of test and live payment data

8. Data Retention

We retain your account and program data for as long as your account is active. If your account is deleted, we retain financial records (purchase and payment events) as required for accounting purposes. All other personal data is removed.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at support@wearealigned.com.

10. Children

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email. Your continued use of the platform after changes take effect constitutes acceptance.

12. Contact

For privacy-related questions or requests, contact us at support@wearealigned.com.